NAV CANADA Service Charges

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About Service Charges

Recovering the cost of air navigation services

NAV CANADA is a private, not-for-profit company, which recovers the cost of providing civil air navigation services through customer service charges. In accordance with the Civil Air Navigation Services Commercialization Act, we may not set our service charges at a level exceeding our current and future financial requirements for the provision of civil air navigation services.

Our customers include airlines, air cargo operators, air charter operators, air taxis, helicopter operators, and business and general aviation.

Our Customer Guide to Charges provides information on the calculation of service charges applicable to various categories of aircraft, and explains the administrative procedures.

View Customer Guide to ChargesOpen a new window

Fraud Awareness

Don't be a victim of fraud

Some customers have been targeted by people fraudulently requesting payment for NAV CANADA services.

Suspect fraud if:

You receive an invoice or other document demanding payment with telephone numbers, email addresses, and bank accounts different from those in previous NAV CANADA documents of the same type.
You receive a document that differs in appearance or content from previous NAV CANADA documents of the same type, for example with a different layout or little or no billing detail.
You receive any communication from someone demanding payment when you believe your account is current.

If you are concerned that you may have received a fraudulent communication regarding our customer service charges, contact us at either of these telephone numbers:

Accounts Receivable: 1-800-209-0864
Customer Service: 1-800-876-4693

December: Announcement of Revised Service ChargesOpen a new window
September: Notice of Revised Service ChargesOpen a new window
September: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

December: Announcement of Revised Service Charges
September: Notice of Revised Service Charges
September: Details and Principles Regarding Proposed Revised Service Charges

August: Announcement of Revised Service ChargesOpen a new window
May: Notice of Revised Service ChargesOpen a new window
May: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

August: Announcement of Revised Service ChargesOpen a new window
June: Notice of Revised Service ChargeOpen a new window
June: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

July: Announcement of Revised Service ChargesOpen a new window
April: Notice of Revised Service ChargesOpen a new window
April: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

October: Announcement of Revised Service ChargesOpen a new window
June: Notice of Revised Service ChargesOpen a new window
June: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

August: Announcement of Revised Service ChargesOpen a new window
June: Notice of Revised Service ChargesOpen a new window
June: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

December: Notice of New and Revised Service ChargesOpen a new window
December: Details and Principles Regarding Proposed New and Revised Service ChargesOpen a new window

July: Announcement of Revised Service ChargesOpen a new window
May: Notice of Revised Service ChargesOpen a new window
May: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window
April: Announcement of Revised Service ChargesOpen a new window
February: Notice of Revised Service ChargesOpen a new window
February: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

December: Announcement of Revised Service ChargesOpen a new window
October: Notice of Revised Service ChargesOpen a new window
October: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

December: Announcement of Revised Service ChargesOpen a new window
October: NoticeOpen a new window
October: Notice of Revised Service ChargesOpen a new window
October: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

December: Announcement of Revised Service ChargesOpen a new window
October: Notice of Revised Service ChargesOpen a new window
October: Details and Principales Regarding Proposed Revised Service ChargesOpen a new window
August: Announcement of Revised Service ChargesOpen a new window
June: Notice of Revised Service ChargesOpen a new window
June: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window
January: Announcement of New and Revised Service ChargesOpen a new window

November: Notice of New and Revised Service ChargesOpen a new window
November: Details and Principles Regarding Proposed New and Revised Service ChargesOpen a new window
August: Announcement of Reduced Service ChargesOpen a new window
May: Notice of Revised Service ChargesOpen a new window
May: Details and Principles Regarding Proposed Revised Service ChargesOpen a new window

September: Announcement of New and Revised Service ChargesOpen a new window
June: Notice of New and Revised Service ChargesOpen a new window
June: Details and Principles Regarding Proposed NAV CANADA Charges for Air Navigation ServicesOpen a new window

September: Announcement of New and Revised Service ChargesOpen a new window
May: Notice of New and Revised Service ChargesOpen a new window
May: Details and Principles Regarding Proposed NAV CANADA Charges for Air Navigation ServicesOpen a new window

Service Charges

Fee Estimator

Fleet Information

Service Charges Exemptions