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Air traffic controllers and flight service specialists play a vital role in ensuring the safe and efficient movement of aircraft in the skies. It can be a challenging and rewarding profession that requires a high level of skill, attention to detail, and the ability to make split-second decisions. If you're considering a career in air traffic services (ATS) in Canada, here are some tips to help you navigate the application process and increase your chances of success from NAV CANADA Air Traffic Controller, turned ATS Recruitment and Selection Manager, Kristina Murphy.


1. Research the profession

Find out if a career as an air traffic controller or flight service specialist is right for you. Learn about the responsibilities, qualifications, and training requirements on NAV CANADA’s careers website. Familiarize yourself with the various types of air traffic control and flight service specializations and the wide variety of roles available across Canada. To read firsthand accounts of a day in the life of an air traffic controller or flight service specialist, explore the articles on NAV CANADA’s blog.

2. Meet the basic requirements

Before applying, ensure you meet the basic eligibility criteria. To work as an air traffic controller or flight service specialist at NAV CANADA, you must be 18 years of age or older, have a high school diploma, or equivalency, and be a Canadian citizen or permanent resident. Applicants must be proficient in English, and in some regions, also French.

3. Develop strong communication skills

Effective communication is crucial for air traffic controllers and flight service specialists. Work on improving your verbal and written communication skills, as well as your ability to understand and convey complex information clearly and concisely. You may find it helpful to read books and articles out loud to improve the clarity of your speech, and practicing read-back and hear-back exercises may also enhance your memory and diction.

4. Explore learning opportunities

While a specific degree or diploma is not required to work in air traffic services, having a general understanding of the aviation industry and phraseology can be an advantage. Programs like the Royal Canadian Air Cadets, the International Civil Aviation Organization’s Aviation Fundamentals (AviFun) course, and flight training programs offer insight to Canada’s aviation industry.

Note: When it comes to education, applicants only need to have their high school diploma or equivalency. NAV CANADA offers a paid training program for students learning to become air traffic service professionals.

5. Gain experience

Seek opportunities to gain experience in the aviation industry. Volunteering at local air shows, joining aviation clubs, or pursuing internships can provide valuable insights into the field and enhance your knowledge of the industry.

6. Stay up to date on industry developments

The aviation industry in Canada is constantly evolving and it's important to stay up to date on the latest advancements and changes. The International Civil Aviation Organization, International Air Transport Association, and NAV CANADA frequently publish free newsletters and articles about the people, technology, policies and innovations that are shaping the future of the aviation industry.  

7. Demonstrate problem-solving and teamwork skills

Air traffic controllers and flight service specialists can face challenging situations, and the ability to think critically, make quick decisions, and work in a team environment is essential. When being interviewed by NAV CANADA, showcase your problem-solving and teamwork skills by providing examples of situations where you demonstrated quick thinking and adaptability. School projects, team sports, and even multiplayer video games are great places to build these skills.

8. Decide if you’re up for an adventure

With more than 100 staffed sites from coast-to-coast-to-coast, air traffic service processionals work in major cities, remote locations, and everywhere in between. Before applying, explore the air traffic control and flight service specialist work locations on NAV CANADA’s website. Consider being open to moving to a new city to begin your career in an area where there are immediate opportunities.

Becoming an air traffic controller or flight service specialist can be a challenging endeavor that requires dedication, focus, and a strong skill set. By following these tips and committing to continuous learning and improvement, you can increase your chances of success in this exciting and rewarding profession.

Ready to take your career to new heights? Apply now.