At NAV CANADA, we are focused on building an organizational culture that will take us to the next level. It is the most important way we can build for the future.
This year, NAV CANADA has been proud to foster a positive employee experience through Look Up — our new employee value proposition, designed to help shape every step of an employee’s experience. It describes what it is like to work at NAV CANADA and explains the commitment the Company is making to build a strong, healthy culture in which people are empowered to do their best work.
After the challenging circumstances of the pandemic, and its impacts on our Company, we have been committed to enhancing our culture. The first step in that process has been to uncover the current culture state and gain an understanding of what our employees experience every day. To that end, we have continued to build on our listening strategy, first launched in fiscal 2022.
Two comprehensive experience surveys were launched, spurring a strong response, including significant input from our operational employees, who comprised more than half of the respondents in the first survey. The second survey indicated a 9% increase in positive sentiment across our employee base, illustrating that we are on the right track with our focus on simplification, well-being, listening and leadership.
As a key component of our commitment to culture, we launched a shadow board as a channel for our executive team to listen and hear directly from our people. The board is made up of a group of 15 employees who provide feedback to executives at regular intervals on key business topics.
